What's Inside The 60 Second Pipeline
Everything Your 60 Second Pipeline Handles
OutGen connects the key follow-up and lead-management tasks that are easy to miss when you're busy running the business. Every piece below is built and set up for you.
Lead Response
Every call and enquiry gets captured the moment it comes in, so no lead sits waiting while you're on the tools.
Missed-Call Text-Back
When a call is missed, the system responds automatically in under 90 seconds, before the homeowner dials your competitor. The prospect gets a reply instantly, you get notified, and the conversation starts without you having to drop everything.
The response goes out automatically so the homeowner knows you received their call and that someone will follow up. You get a notification at the same time, so nothing slips through while you're finishing the job in front of you.
Lead Capture Forms
Web forms capture the prospect's name, phone, and job details the moment they submit an enquiry. Every lead enters the follow-up system correctly instead of sitting in a notebook or getting forgotten at the end of a long day.
Each form feeds directly into the follow-up sequence, so the lead starts moving the second it's submitted. No copy-pasting between tools, no leads lost in a text thread, and no missed details when you finally call them back.
Follow-Up & Booking
Keeps the conversation moving and the calendar full without you having to manually chase every lead.
SMS & Email Follow-Up Sequences
Automated SMS and email sequences keep leads warm and moving forward instead of going cold after the first call. The system follows up on your schedule, so a busy day on the roof doesn't mean a lead falls through the cracks.
Messages go out on a schedule built around how your business actually works. The system keeps reaching out until the lead books, replies, or asks to stop. You stay focused on the work, the follow-up keeps running in the background.
Appointment Reminders
Automated reminders go out before each appointment so customers show up. Fewer no-shows, fewer wasted drive times, and a smoother customer journey from first call to finished job.
Reminders are sent automatically ahead of each booking, and the system can follow up again if the customer needs to reschedule. It keeps the calendar full and the drive time productive without you having to chase confirmations.
Booking Calendar
Prospects pick an available time that works for them, so booking a call doesn't require phone tag back and forth. The calendar syncs with your schedule, and the lead moves from enquiry to appointment without the back-and-forth.
Available times come straight from your real schedule, so prospects only see slots you can actually take. Once they pick a time, the appointment is added automatically and the reminders start running without any manual entry.
Customer Retention
Turns finished jobs into trust and keeps past customers coming back, without you having to remember to ask.
Reputation Management
Automatic Google review requests go out after jobs where appropriate, helping the next homeowner who searches your name trust what they see. You finish the work, the system handles the ask.
Review requests are triggered after completed jobs, timed so they go out when the customer is happiest with the result. You don't have to remember to ask, and the reviews keep building your reputation while you're on the next job.
Past-Customer Reactivation
Brings people already in your database back into the conversation automatically, instead of only chasing new leads. Old contacts turn into repeat work without you having to remember who to reach out to.
The system can reach back out to past customers at the right time, whether that's for a seasonal check-up, a follow-up service, or a repeat enquiry. It keeps your existing relationships warm without you having to manually manage each one.
Visibility & Support
See exactly what's happening and get direct, ongoing help from the person who built the system.
Analytics Dashboard
See what's happening with your leads, calls, and follow-up in one place, so you know where opportunities are coming from and what's working. No guesswork, just a clear picture of the activity behind your business.
Everything the system is doing shows up in one view. Calls missed, responses sent, leads moving, appointments booked. You can see what's working at a glance instead of piecing it together from your phone and a notebook.
Bi-Weekly Strategy Calls + Slack Support
You work directly with Jack. Bi-weekly strategy calls and a dedicated Slack channel keep the system tuned to your business. Personal, founder-led support, not a ticket queue.
You're not handed off to a support rep. Jack is the one tuning the system to how your business actually runs, and he's reachable on Slack between calls. It stays personal, and it stays focused on your numbers.
One System, Start To Finish
From the moment a homeowner reaches out to the review request after the job's done, the 60 Second Pipeline keeps it all moving in the background.
See How It Could Work For Your Business
Book a call and Jack will walk you through exactly how the 60 Second Pipeline fits your roofing or plumbing business.